Legal Notice

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01 - Company Identification

In accordance with the provisions of Article 6 III-1 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, we inform you that this site (cited -after “the Site”) is the property of the company FLORA GROUP SAS with capital of 7,500 euros, registered in the Villefranche-Tarare Trade and Companies Register under number 489 942 052 and whose head office is:

FLORA GROUP Foliflora , 451 Rue du Champ du Garet, 69400 ARNAS, (hereinafter “the Company”)
Telephone: 0972 216 250
Publication Director: David GUILLEM

The site is hosted by the company OVH, SAS with capital of €500k RCS Roubaix – Tourcoing 424 761 419 00011 – APE code 721Z.

02 - Conditions of use of the site

By accessing this site, the user undertakes to comply with its conditions of use and declares to have prior Internet access, to know the rules and uses, the technical capacities and performances and to have all the necessary equipment and software necessary for browsing the Internet. The user guarantees the Company against any illicit, non-compliant and/or unauthorized use of the information accessible via this site.

The user is solely responsible for the use of the information accessible via this site, which the Company reserves the right to modify at any time, in particular by updating this site. The Company reserves the right to automatically delete or modify certain features of the site, without notice or compensation.

The user undertakes to respect Internet usage and current regulations and not to disclose illegal information via this site. The user is solely responsible for the identity he gives and the information he gives. address.

Any use of any data made from the user's email address is deemed to have been made by the user. The company does not guarantee in any way the accuracy or completeness of the information offered by the referenced sites.

03 – Intellectual property

All elements (information, data, brands, logos, photos, different graphic representations, etc.) present on the site are the exclusive property of the company Flora Group and its partners, and are protected by copyright, trademark law, patent law, legislation on the legal protection of databases, by the provisions of the Intellectual Property Code, or by any right recognized by the legislation in force.

The reminder of these protections appears on all pages of this Site by the following copyright:

© Copyright 2006-2024 - All rights reserved

In application of the French Code of Intellectual Property and, more generally, international treaties and agreements containing provisions relating to the protection of copyright, the user is prohibited from reproducing for use other than private, selling, distributing , transmit, distribute, adapt, modify, publish, communicate in full or in part, in any form whatsoever, the data, presentation or organization of the Site or the works protected by copyright which appear on the Site without specific and prior written authorization from the Company.

The user is also prohibited from introducing data on the Site which would modify or which would be likely to modify the content or appearance of the data, the presentation or the organization of the Site or the works appearing on the Site and by any process whatsoever.

Consequently, by accessing the site, the user acknowledges that the elements composing it are legally protected, and the user is prohibited in particular from extracting, reusing, storing, reproducing, representing, or conversing, directly or indirectly, on a any medium, by any means and in any form, all or part of the elements accessible from the Site.

The same applies to the databases appearing, where applicable, on the website which are protected by the provisions of the Intellectual Property Code, both under the copyright of the database producer and the law of July 1st. 1998. Any reproduction, representation of these databases and/or fraudulent extraction of its content is prohibited.

No license or other right to use any intellectual property right is granted. Violation of these provisions subjects any offender, or any responsible person, to the criminal and civil penalties provided for by French legislation.

04 - Hypertext links

All sites having a hypertext link with this site (a hypertext link targeting this site or established from it), are not under the control of the company which declines all responsibility for their content. The user is solely responsible for their use.

05 – Personal information

5.1 - Right of access

The user is informed that the personal information requested from them is necessary to process their request. This information is intended exclusively for the company. In accordance with law n° 78-17 of January 6, 1978 “Informatique et Libertés”, we inform you that this site has been the subject of a declaration of automated processing of personal data to the CNIL (File n° 1168139) and that the user has at any time a right of access, rectification and deletion of his personal data concerning him with the company.

To exercise your rights, you can contact us by sending a letter to:

Foliflora - Flora Group
451 Rue du Champ du Garet
69400 ARNAS

The visitor undertakes to only communicate information that is accurate and does not harm the interests of third parties.

5.2 - Nature of information collected

When placing an order, we collect all information enabling us to establish the precise identity of the order giver (sender) and the recipient, namely:

  • For a natural person: Name, first name, full address, telephone number, email address.
  • For a legal entity: Company name, head office address, telephone number.

5.3 - Why is this information collected?

All information collected is used for the sole purpose of honoring and processing the order placed. They are under no circumstances disclosed to a third party other than:

  • of the florist responsible for fulfilling the order
  • of the carrier in charge of delivery to the recipient's home
  • a customer review collection site in order to collect your opinion on your purchasing experience on the Foliflora site

Promotional electronic messages and/or newsletters may also be sent to your email by Foliflora. Unsubscribe links are systematically provided at the bottom of each email to unsubscribe from our mailing list and no longer receive promotional emails from Foliflora.

5.4 - Use of information

Recipient information is logically used to make delivery. Telephone numbers and email addresses are used in the following cases:

  • Request for clarification on the product chosen when ordering in the event that it is unavailable,
  • Request for additional information and details directly related to the order,
  • Absence of the recipient of the order during delivery.

Information concerning the sender is also used as part of the order (possible request for clarification on the place or date of delivery, request for approval in the event of modification of the order, etc.). An email may also be sent to the sender within 3 to 30 days after the delivery date indicated on their order for service satisfaction survey purposes.

06 – Access conditions

The Company undertakes to make its best efforts to make the service accessible 7 days a week and 24 hours a day except in the event of a case of force majeure or an event beyond its control, in particular disruptions or interruptions of access networks, failure of the user's computer or telephone equipment and more generally, any event linked to the conditions of access to the Internet and subject to possible breakdowns and maintenance interventions necessary for the proper functioning of its site .

07 – Cookies

The Company uses cookies for technical purposes, site personalization, traffic analysis, statistical establishment, or advertising. Certain cookies called “advertising cookies” allow us to track your browsing and record the products viewed, then within a maximum period of 90 days to present you with advertising banners related, or not, to your past browsing. These cookies are linked to your internet profile. A cookie is a small block of data sent to your browser by a web server and stored on your computer's hard drive. These files stored on your computer are used to facilitate your access to the services and information we offer. The Site's cookies do not contain personal data, and they are designed for use only by the Company. We inform you that you can oppose the recording of these “cookies” by configuring your computer or modifying the settings of your browser. Please note that by refusing cookies, your use of the Site and the services offered may be limited.

7.0 - Technical cookies:

These are cookies essential for the proper functioning of the site. Without these cookies certain features of the site do not work.

7.1 - Third-party or advertising cookies:

When you browse the Site, cookies issued by third-party companies may be placed by them on your computer or mobile, subject to the consent that you may have given previously or at any time, under the conditions described below. For third-party or advertising cookies to be placed on your computer, you must have expressly given your consent by clicking on "Accept" when arriving on our site. The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties. We inform you that the site has no access to and cannot exercise any control over third-party cookies. However, we ensure that partner companies agree to process the information collected on our sites exclusively for the needs of the site, in compliance with the Data Protection Act in force and undertake to implement measures appropriate security and protection of data confidentiality.

7.2 - Procedure to follow so that your browser refuses cookies:

You can deactivate cookies from the site as follows:

7.2.1 - For Google Chrome

Click Tools in the main menu, then select "Options." Choose the “Advanced Options” tab, then the “Privacy” section. Click the “Show Cookies” button. Locate the files from the site, select them all then delete them. Click “Close” to finish.

7.2.2 - For Firefox

Go to the “Tools” tab of the browser then select the “Options” menu. In the window that appears, choose “Privacy” and click on “Show cookies”. Locate the files linked to the site, select them and delete them.

7.2.3 - For Safari

In your browser, choose Edit menu > Preferences. Click Security, then Show Cookies. Select cookies from the site and click on Clear or Clear all. Finally click Done.

7.2.4 - For Internet Explorer

Click the Browser Tools button, then click Internet Options. On the General tab, under Browsing History, click Settings. Click the Show Files button. Click the Name column header to sort all files alphabetically, then scroll through the list until you see files starting with the prefix "Cookie" (all cookies have this prefix and contain usually the name of the website that created the cookie). Select the cookie(s) from the site and delete them. Close the window that contains the list of files, then click OK twice to return to Internet Explorer.

7.3 - Social Network Widgets

The site uses social network “widgets”, notably Facebook, Twitter and Pinterest. If you interact using these widgets, for example by clicking on the “Like” or “Share” button, information linked to your navigation on the site and your membership in these networks will be transmitted and recorded on a server of the company operating the Social Network in question and shared according to the settings of your user account of these Social Networks, in accordance with the conditions of use of the social network in question.

If you do not want a social network to link the information collected through the site to the user account of the social network in question, you must log out of the network before visiting the site. In any case, the use of these plug-ins is operated by these social networks and is exclusively governed by the conditions binding you to the social network of which you are a member.

08 – IP address

The IP address is a number that uniquely identifies a computer on the Internet. The site reserves the right to collect your IP address. The IP address will be kept with the personal data and for an equivalent period, in particular to allow the site to optimize the management of the services offered to you.

Flora Group SAS, Foliflora Customer Service, 451 Rue du Champ du Garet, 69400 ARNAS
Email: click here
Telephone: 0972 216 250 (non-premium rate number)

© 2006-2024 - Flora Group SAS