Legal Notice

You have just connected to the site , we invite you to read the following information:

01 - Company Identification

In accordance with the provisions of Article 6 III-1 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, we inform you that this site (ci - after “the Site”) is the property of the company FLORA GROUP SAS with a capital of 7500 euros, registered in the Trade and Companies Register of Villefranche-Tarare under number 489 942 052 and whose registered office is:

FLORA GROUP Foliflora , 451 Rue du Champ du Garet, 69400 ARNAS, (hereinafter “the Company”)
Telephone: 0972 216 250
Director of Publication: David GUILLEM

The site is hosted by the company OVH, SAS with a capital of 500 k€ RCS Roubaix – Tourcoing 424 761 419 00011 – Code APE 721Z.

02 - Terms of use of the site

By accessing this site, the user undertakes to comply with its conditions of use and declares that he or she has prior Internet access, knows the rules and uses, the technical capacities and performance and has all the equipment and software necessary for browsing the Internet. The user guarantees the Company against any illicit, non-compliant and/or unauthorized use of the information accessible via this site.

The user is solely responsible for the use of the information accessible via this site, which the Company reserves the right to modify at any time, in particular by updating this site. The Company reserves the right to delete or modify as of right, some of the site's functionalities, without notice or compensation.

The user agrees to respect the uses of the Internet and the regulations in force and not to disclose via this site illegal information. The user is solely responsible for the identity he declines and the information he address.

Any use of any data made from the user's email address is deemed to have been made by the user. The company does not in any way guarantee the accuracy or completeness of the information offered by the referenced sites.

03 – Intellectual property

All elements (information, data, trademarks, logos, photos, various graphic representations, etc.) present on the site are the exclusive property of Flora Group and its partners, and are protected by copyright, trademark law, patent law, legislation on the legal protection of databases, by the provisions of the Intellectual Property Code, or by any right recognized by the legislation in force.

The reminder of these protections appears on all the pages of this Site by the following copyright:

© Copyright 2006-2023 - All rights reserved

Pursuant to the French Code of Intellectual Property and, more generally, international treaties and agreements containing provisions relating to the protection of copyright, the user is prohibited from reproducing for use other than private, selling, distributing , issue, distribute, adapt, modify, publish, communicate in whole or in part, in any form whatsoever, the data, presentation or organization of the Site or the works protected by copyright which appear on the Site without particular and prior written authorization of the Company.

The user also refrains from introducing data on the Site which would modify or which would be likely to modify the content or the appearance of the data, the presentation or the organization of the Site or the works appearing on the Site and by any means.

Consequently, by accessing the site, the user acknowledges that the elements composing it are legally protected, and the user is prohibited in particular from extracting, reusing, storing, reproducing, representing, or conversing, directly or indirectly, on a any medium, by any means and in any form whatsoever, all or part of the elements accessible from the Site.

The same applies to the databases appearing on the website, if any, which are protected by the provisions of the Intellectual Property Code, both under the copyright of the database producer and the law of July 1 1998. Any reproduction, representation of these databases and/or fraudulent extraction of its content is prohibited.

No license or other right to use any intellectual property right is granted. Violation of these provisions subjects any offender of any responsible person to the criminal and civil penalties provided for by French law.

04 - Hypertext links

All sites having a hypertext link with this site (a hypertext link targeting this site or established from it), are not under the control of the company, which declines all responsibility for their content. The user is solely responsible for their use.

05 – Personal information

5.1 - Right of access

The user is informed that the personal information requested of him is necessary to process his request. This information is intended exclusively for the company. In accordance with law n ° 78-17 of January 6, 1978 "Informatique et Libertés", we inform you that this site has been the subject of a declaration of automated processing of personal data with the CNIL (File n ° 1168139) and that the user has at any time a right of access, rectification and deletion of his personal data concerning him with the company.

To exercise your rights, you can contact us by sending a letter to:

Foliflora - Flora Group
451 Rue du Champ du Garet
69400 ARNAS

The visitor undertakes to communicate only accurate information and not prejudicial to the interests of third parties.

5.2 - Nature of the information collected

When placing an order, we collect all information allowing us to establish the precise identity of the principal (shipper) and the recipient, namely:

  • For a natural person: Last name, first name, full address, telephone number, e-mail address.
  • For a legal entity: Company name, head office address, telephone number.

5.3 - Why is this information collected?

All information collected is used for the sole purpose of honoring and processing the order placed. They are in no way disclosed to a third party outside:

  • of the florist in charge of carrying out the order
  • the carrier in charge of delivery to the addressee's home
  • a site for collecting customer reviews in order to collect your opinion on your shopping experience on the Foliflora site

Promotional electronic messages and/or newsletters may also be sent to your email address by Foliflora. Unsubscribe links are systematically offered at the bottom of each e-mail to unsubscribe from our mailing list and no longer receive promotional e-mails from Foliflora.

5.4 - Use of information

The recipient information is logically used to complete the delivery. Telephone numbers and e-mail addresses are used in the following cases:

  • Request for clarification on the product chosen when ordering if it is unavailable,
  • Request for additional information and details directly related to the order,
  • Absence of the recipient of the order during delivery.

The information concerning the sender is also used within the framework of the order (request for possible precision on the place or the date of delivery, request for approval in the event of modification of the order, etc...). An e-mail may also be sent to the sender within 3 to 30 days after the delivery date indicated on their order for the purposes of a service satisfaction survey.

06 – Conditions of access

The Company undertakes to make its best efforts to make the service accessible 7 days a week and 24 hours a day, except in the event of a case of force majeure or an event beyond its control, in particular disruptions or interruptions of access networks, failure of computer or telephone equipment of the user and more generally, any event related to the conditions of access to the Internet and subject to any breakdowns and maintenance interventions necessary for the proper functioning of its site .

07 – Cookies

The Company uses cookies for technical purposes, site personalization, traffic analysis, statistical establishment, or advertising. Certain cookies called "advertising cookies" allow us to follow your browsing and record the products viewed, then within a maximum period of 90 days to present you with advertising banners related, or not, to your past browsing. These cookies are linked to your internet profile. A cookie is a small block of data sent to your browser by a web server and stored on your computer's hard drive. These files stored on your computer are used to facilitate your access to the services and information that we offer. The Site's cookies do not contain personal data, and they are designed for use only by the Company. We inform you that you can oppose the recording of these "cookies" by configuring your computer or by modifying the parameters of your browser. Please note that by refusing cookies, your use of the Site and the services offered may be limited.

7.0 - Technical cookies:

These are cookies that are essential for the proper functioning of the site. Without these cookies some features of the site will not work.

7.1 - Third-party or advertising cookies:

When you browse the Site, cookies issued by third-party companies may be placed by them on your computer or mobile, subject to the consent that you may have given previously or at any time, under the conditions described below. For third-party or advertising cookies to be placed on your computer, you must have expressly given your consent by clicking on "Accept" when arriving on our site. The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. We inform you that the site has no access and cannot exercise any control over third-party cookies. However, we ensure that the partner companies agree to process the information collected on our sites exclusively for the needs of the site, in compliance with the Data Protection Act in force and undertake to implement measures appropriate security and protection of data confidentiality.

7.2 - Procedure for your browser to refuse cookies:

You can disable cookies from the website as follows:

7.2.1 - For Google Chrome

Click Tools in the main menu, then select "Options". Choose the "Advanced options" tab, then the "Privacy" section. Click on the "Show cookies" button. Locate the files from the site, select them all and then delete them. Click "Close" to finish.

7.2.2 - For Firefox

Go to the "Tools" tab of the browser then select the "Options" menu. In the window that appears, choose "Privacy" and click on "Display cookies". Locate the files linked to the site, select them and delete them.

7.2.3 - For Safari

In your browser, choose the Edit menu > Preferences. Click Security, then Show Cookies. Select the cookies from the site and click Delete or Delete all. Finally click on Done.

7.2.4 - For Internet Explorer

Click the Browser Tools button, then click Internet Options. On the General tab, under Browsing history, click Settings. Click the View Files button. Click on the Name column header to sort all files in alphabetical order, then scroll through the list until you see files beginning with the prefix "Cookie" (all cookies have this prefix and contain usually the name of the website that created the cookie). Select the cookie(s) from the site and delete them. Close the window that contains the list of files, then click OK twice to return to Internet Explorer.

7.3 - Social Network Widgets

The site uses "widgets" from social networks, including Facebook, Twitter and Pinterest, If you interact using these widgets, for example by clicking on the "Like" or "Share" button, information related to your browsing on the site and your membership in these networks will be transmitted and recorded on a server of the company operating the Social Network in question and shared according to the parameters of your user account of these Social Networks, in accordance with the conditions of use of the social network in question.

If you do not want a social network to link the information collected through the site to the user account of the social network in question, you must disconnect from the network before visiting the site. In any case, the use of these plug-ins is operated by these social networks and is exclusively governed by the conditions binding you to the social network of which you are a member.

08 – IP address

The IP address is a number that uniquely identifies a computer on the Internet. The site reserves the right to collect your IP address. The IP address will be kept with the personal data and for an equivalent period, in particular to allow the site to optimize the management of the services offered to you.

Flora Group SAS, Foliflora Customer Service, 451 Rue du Champ du Garet, 69400 ARNAS
Email: click here
Telephone: 0972 216 250 (non-surcharged number)

© 2006-2023 - Flora Group SAS